Maintenance Request Form

Course Name / ID *

e.g., "LLQP-Rapid" or "Safety Training Module 3"

Current Version

If known (e.g., "v2.1" or "2026-Q1")

Request Type * -- Select Type -- Regulatory Update Bug Fix Content Correction Technical Issue Accessibility Improvement Other

Brief Description *

1-2 sentences describing what needs to be changed or fixed

Specific Location (module, slide, page)

Help us find the exact location (e.g., "Module 2, Slide 14" or "Page 3, second paragraph")

Urgency * -- Select Urgency -- Critical (blocking learners or regulatory non-compliance) High (significant impact on learning experience) Medium (moderate impact, noticeable but not blocking) Low (minor issue, cosmetic)

Reason for Urgency

If Critical or High, explain why (e.g., "Exam content changed effective May 1")

Your Name *

Your Role *

e.g., "Head of Delivery" or "Customer Support Manager"

Attachments (optional)

Link to screenshots, documents, regulatory notices, etc. (Google Drive, Dropbox, etc.)