📋 March 2026 Updates: Took on Events & Industry Presence and Market Intelligence from Demand. Expanded legal/contracts, added policy governance, clarified HR recruiting model.
Key Accountability Changes
Expanded & New Accountabilities
- Legal & Compliance Expansion: Expanded to explicitly name storefront partner agreements, contract renewals, expiry tracking, and structured review process
- Policy Governance: Own policy creation, maintenance, and governance across all enterprise functions (new)
- HR Recruiting Model: Clarified that Finance owns process framework and policy layer; department heads own execution within it
- Events & Industry Presence: Own WKT's events and industry presence program including logistics, budgeting, and vendor coordination (moved from Demand)
- Market Intelligence: Own market intelligence and market development research including competitive, regulatory, and market trend monitoring (moved from Demand)
Role Optimization Changes
Row 9 Expansion
- Expand from general contract review to full contract ownership including storefront agreements and renewals calendar
New Additions
- Own and maintain policy library across enterprise functions | Ongoing | Partially
- Manage events program including logistics, budgeting, and cross-functional coordination | Ongoing | Partially
- Produce and distribute market intelligence reports for leadership and revenue functions | Quarterly | Partially
Full Role Scorecard
For the complete EOS role scorecard including purpose, all key accountabilities, core values descriptors, GWC indicators, weekly measurables, quarterly targets, rocks, people analyzer, and role optimization tasks:
📄 Download Full Role Scorecard (Word Document)