📋 March 2026 Updates: Expanded content strategy to explicitly name e-learning, ILT products, and ALF. Added content maintenance, third-party relationship management, and regulatory compliance accountabilities.
Key Accountability Changes
Expanded & New Accountabilities
- Content Types Explicit: Content strategy expanded to explicitly name e-learning, ILT products, and ALF as distinct content types
- Content Maintenance: Own ongoing maintenance of all published courses and products through a structured maintenance cadence (new)
- Third-Party Relationships: Expand SME coordination to full third-party learning relationship management including contracts, quality oversight, and IP terms (replaces Row 7 in Role Optimization)
- Regulatory Compliance: Own regulatory compliance for all learning content including monitoring, interpretation, implementation of changes, and regulatory relationship management (new)
Role Optimization Additions
- Maintain active product catalogue through structured maintenance and review cadence | Ongoing | Partially
- Manage third-party SME and learning contractor relationships including contracts and quality oversight | Ongoing | Partially (replaces Row 7)
- Monitor regulatory updates, assess product impact, and action compliance changes | Ongoing | No
- Maintain relationships with regulatory and credentialing bodies relevant to WKT's content validity | Ongoing | No
Full Role Scorecard
For the complete EOS role scorecard including purpose, all key accountabilities, core values descriptors, GWC indicators, weekly measurables, quarterly targets, rocks, people analyzer, and role optimization tasks:
📄 Download Full Role Scorecard (Word Document)